Privacy Policy

VPNTex (vpntex.com) is operated by NorwegianSpark SA (Org. no. 834 984 172), Norway. This privacy policy explains how we collect, use, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Norwegian markedsføringsloven (Marketing Control Act).

Data We Collect

We collect minimal data necessary to operate our website:

• Analytics data: We use Google Analytics (GA4) to collect anonymized usage data (page views, referrers, device type). No personally identifiable information is collected through analytics.
• Contact form submissions: When you use our contact form, we collect your name, email address, subject, and message. This data is used solely to respond to your inquiry.
• Cookies: We use essential cookies required for website functionality. We do not use tracking cookies or third-party advertising cookies.

Cookies

Our website uses only essential, first-party cookies necessary for site functionality. We do not use third-party tracking cookies, advertising cookies, or social media cookies. No cookie consent banner is required under GDPR because we only use strictly necessary cookies.

Third-Party Services

• Google Analytics: We use GA4 for aggregated, anonymised traffic analytics with IP anonymisation enabled.
• Resend: Our email service provider for contact form submissions. Privacy policy: resend.com/legal/privacy-policy
• Affiliate partners: When you click an affiliate link, you are redirected to the VPN provider's website. Their privacy policy governs data collected on their site. We do not share your personal data with affiliate partners.

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of access: Request a copy of all personal data we hold about you.
• Right to rectification: Request correction of inaccurate personal data.
• Right to erasure: Request deletion of your personal data.
• Right to restrict processing: Request that we limit how we use your data.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to our processing of your personal data.

Data Retention

Contact form submissions are retained for 12 months to allow us to follow up on inquiries and improve our service. Analytics data is retained for 24 months in anonymized form. You may request deletion of your data at any time.

Data Security

We use industry-standard security measures including HTTPS encryption, secure hosting on Cloudflare's infrastructure, and access controls on all data systems. We do not store passwords, payment information, or other sensitive data.

Contact for Data Requests

To exercise any of your rights under GDPR, or for any privacy-related questions, contact us at:

NorwegianSpark SA
Tveitagarden 4, 5357 Fjell, Norway
Email: thomaslien@norwegianspark.com
Phone: +47 99 73 74 67

We will respond to all data requests within 30 days as required by GDPR.

Norwegian Supervisory Authority

If you believe we have not handled your data correctly, you have the right to file a complaint with the Norwegian Data Protection Authority (Datatilsynet) at datatilsynet.no.